ArXiv TLDR

FaceValue: Exploring Real-Time Self-View Overlays to Prompt Meaning-Oriented Self-Awareness in Remote Meetings

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2605.00288

Gun Woo Warren Park, Anthony Tang, Fanny Chevalier

cs.HC

TLDR

FaceValue uses real-time self-view overlays in remote meetings to boost meaning-oriented self-awareness and improve communication.

Key contributions

  • Introduces FaceValue, a system using real-time self-view overlays to prompt meaning-oriented self-awareness in remote meetings.
  • Helps users reflect on how their non-verbal cues might be interpreted by others without explicit behavioral labeling.
  • Empirically validated FaceValue, showing increased awareness of misaligned cues and improved communication.
  • Contributes a conceptual framework for non-verbal cues and design insights for future meeting systems.

Why it matters

Remote meetings often lead to misinterpretation due to partial non-verbal cues. FaceValue offers a novel approach to address this by fostering self-awareness of how one's cues are perceived. This can significantly improve communication and reduce ambiguity in virtual interactions.

Original Abstract

In remote video meetings, visual non-verbal cues, such as facial expressions or head movements, are seen continuously but often only partially. This increases ambiguity compared to in-person settings and can cause misinterpretation or misalignment between intended and perceived meaning. Motivated by communication theories, we designed FaceValue, a technology probe that augments the self-view with private, real-time overlays. These overlays are subtle, suggestive prompts intended to help attendees reflect on how their cues might be interpreted by others. To invite personal interpretation, FaceValue avoids behavioral labeling and instead aims to support meaning-oriented self-awareness: recognizing when visible cues may unintentionally (mis)communicate intent. We deployed FaceValue in the wild with thirteen knowledge workers over multiple weeks, capturing perceived changes in self-awareness and behavior, and impressions on the design concepts, as self-reported by participants through diary entries and exit interviews. Participants felt FaceValue increased their awareness of potentially misaligned cues and motivated in-meeting adjustments, which they believe resulted in improved communication with other attendees. We contribute a conceptual framing that positions visual non-verbal cues as a manipulable communication resource, a technology probe that aims to foster meaning-oriented self-awareness, and empirically-grounded design insights for future meeting systems.

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